Frequently Asked Questions

Please browse our FAQ, if you can find the answer contact us
What is mind body online?
  • Cloud-based Software makes your business as accessible as the web itself.

Doing business in the cloud benefits everyone. One-time setup gets your business up and running on any device. Because it’s all in one system, information seamlessly passes between staff members–and you decide how much each staff member can access. And of course, clients will always know where to reach you: anywhere.

  • Online Booking – brings anywhere, anytime convenience to your clients.

Convenience is king. With MINDBODY software, your schedule is directly available from your website, or even your Facebook page. Together with a merchant account, MINDBODY allows your clients to seek out your services—and pay for them—whenever it’s most convenient.

  • Extensive Reporting – puts numbers behind your business goals.

If you can quantify something, MINDBODY software can track it and report on it–making it easy to allocate your budget and your resources more astutely. Some perennial favorites: monthly sales, attendance trends, retention rates, and inventory levels.

  • Automation – SMS and email appointment reminders.

Automation allows you to lay the groundwork once, and let the system take it from there. Quickly confirm sessions with a client, check them in instantly at the door, and receive cancellations via email or text message. Handle billing seamlessly with AutoPay and notifications for unauthorized transactions.

To sign up for a free trial click here

Can I update my current website with Mindbody?

Yes, you are free to use your current websites if you like. If is it wordpress we can update it and even potentially install healcode so that you can have all the streamlined features without the cost of a website rebuild.

What is your refund policy?

If you are not satisfied with our product, then simply send us an email and we will rectify the problem right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the service or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member. Please just let us know and we can look to solve the problem with you.

How do we choose what to work on first?

Great question! Well I did write it …. it is one I get asked all the time. How we do it is look at all the things that you want to accomplish and then get a plan on what is the highest priority. We can then look at the right succession of work and the time frame that you want to do it in and get a plan.

Can I upgrade after signing up?

Yes, you can upgrade at any time after signing up. When you sign up to a set number of hours and they are finished we can move to a monthly program or another block of time.

Why would I want my own web server?

When you purchase your own hosting account (like with Bluehost) and install the free software from WordPress.org. you have complete control over your website, email addresses, online files. It is only $4.95 per month and then you are not paying excessive fees to host your website or extra email addresses or hosting online files.

How do I get my own outsourcing company?

Sign up with Ezy VA and they will get you started in outsoursing all the things you don’t have expertise OR the time to get done. Click here to get started today (make sure to let them Fancy Freedom referred you)

What is healcode and what does it do?
Put your live MINDBODY schedule on your website and mobile device. Clients can book themselves into classes, appointments and workshops. Give your clients a great user experience on web and mobile devices. Paperless client registration – no more clipboards.

To sign up click here

HealCode: An Introduction from HealCode on Vimeo.

Do I need ezi debit for billing clients?
http://www.ezidebit.com.au/

Why do I need drop box?

Learn from the businesses that I have helped.

Drop Box – https://db.tt/RtII6y3H